Term Conditions

Preamble

Physical person: Thomas Blanchy

Representative: Thomas Blanchy

The Site: https://www.eido.be/

The Customer: You, any individual or legal entity acting for the needs of its business and having full legal responsibility.

The following general terms and conditions of sale govern the conditions under which the Company sells its services to its customers.

They apply to all sales concluded by Thomas Blanchy and prevail over any contradictory document, in particular the Customer's General Conditions of Purchase.

Article 1 - Purpose

The present conditions govern the sale of computer services by the natural person Thomas Blanchy.

Article 2 - Price

The prices of our services are provided on request and indicated in euros excluding taxes (VAT and other taxes applicable on the day of the proposal), unless otherwise indicated.

All orders, whatever their origin, are payable in euros.

We reserve the right to modify our prices at any time, but the service will be invoiced on the basis of the rate in force at the time of validation of the estimate and subject to capacity of realization.

The products remain the intellectual property of Thomas Blanchy unless he waives his rights in writing. Thomas Blanchy's name and a link to this website must be included on all websites and applications created by Thomas Blanchy.

Article 3 - Request a quote

You can request a quote at any time:

Online: https://www.eido.be/en/contact

By email: hi@eido.be

Contractual information is presented in French and will be confirmed at the latest when your quote is validated.

A request for a quotation does not commit you to anything.

Thomas Blanchy reserves the right not to reply or give a quotation for any reason whatsoever.

Article 4 - Quote validation

Any request for a quotation made on the www.eido.be website implies acceptance of these General Terms and Conditions. Any confirmation of a quotation implies full acceptance of these terms and conditions, without exception or reservation.

All data provided, written confirmation and/or invoice will be considered as proof of your commitment and agreement to purchase the service. You declare that you are fully aware of this.

Confirmation of your quotation constitutes signature and acceptance of the operations carried out.

A summary of your order information and these General Terms and Conditions will be sent to you in PDF format via the email address you used to confirm your quotation.

Thomas Blanchy reserves the right not to confirm a quotation or refuse payment for any reason whatsoever.

Article 5 - Payment

Validating your quotation implies that you are obliged to pay the price indicated. Payment terms will be decided on a case-by-case basis, and may require payment in two or more instalments.

Payment can be made by bank transfer or via the secure payment system paypal, payplug or stripe.

Article 6 - Withdrawal

Since these are personalized services that require Thomas Blanchy's time and are not adaptable to other types of customers, there is no right of withdrawal.

A deposit is generally required at the start of the project. If the customer decides to terminate the contract during production, he agrees not to be reimbursed for his deposit and not to receive any deliverables from Thomas Blanchy.

Article 7 - Major forces

Any event beyond the control of the Parties, qualified as force majeure, which prevents the normal performance of their obligations, constitutes a cause of exemption and results in the suspension of these obligations. All irresistible facts or circumstances, external to the Parties, unforeseeable, inevitable, and independent of their will, and which cannot be prevented despite all reasonably possible efforts, are considered to be force majeure.

Article 8 - Warranty

Thomas Blanchy undertakes to provide, in good faith, IT services whether it concerns the creation of a website, back end management or the creation of innovative functionalities. As part of innovative features, it cannot guarantee unpredictable results. He cannot therefore be held responsible for a disappointing result.

Article 9 - Resolutions

If one of the parties to the contract considers itself to be the victim of a serious fault or breach, it must inform the other by e-mail as quickly as possible. When the fault comes from the Customer, no possibility of reimbursement is possible.

Article 10 - Law applicable in the event of disputes

The language of this contract is French. These conditions of sale are subject to Belgian law. In the event of a dispute, the Belgian courts will have sole jurisdiction.

Article 11 - Intellectual property

All elements of the non-royalty free site www.eido.be are and remain the intellectual and exclusive property of Thomas Blanchy and/or Marie Georlette. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the publisher.

Article 12 - Obligations

Responsibilities of the Service Provider

Thomas Blanchy guarantees the provision of the service within the agreed deadlines during written or verbal exchanges. He contractually undertakes to use all necessary means and his knowledge to provide IT services that meet the expectations described by the client and confirmed by himself.

If, for any reason, Thomas Blanchy is unable to provide the service within the allotted time frame, he must inform the Customer by e-mail as soon as possible. The Parties will then agree on a new date for execution of the Service within a reasonable time.

Customer Responsibilities

To ensure the smooth running of the service, the Customer must provide Thomas Blanchy with all the information and documents necessary to develop the desired IT service.

The Client must clearly define his expectations and validate Thomas Blanchy's proposals. In addition, as part of services linked to a pre-existing website, the Client must provide the Service Provider with access codes to its website, and where applicable, its Google Analytics and Search Console identifiers. If other tools are used, the Client can also share access with Thomas Blanchy.

The Client also undertakes to be available during the performance of the service to answer any questions within a reasonable time and provide the necessary details so that Thomas Blanchy can work efficiently.

The customer acknowledges having read these general conditions of sale before having validated his quote.