Ready to start a new project?
We look forward to talking with you and possibly starting new collaborations! Don't hesitate to send us your ideas or questions; we usually respond within 24 to 48 hours.
- hi@eido.be
Frequently Asked Questions
Why should I call on you for my project?
Right now, there are plenty of options for creating an online presence (free tools, web designers, etc.), but there isn't necessarily any long-term support. Our aim is not just to sell you a result at a given moment, but to guide and support you at every stage of your development, if you so wish. So, whether you're just starting out or your business is expanding into new markets, we can help you stand out from the crowd and take the hassle out of IT.
What are the typical timescales for completing a project?
The time needed to complete a project depends on its complexity and specific requirements. We can provide you with a realistic schedule based on your needs and our capabilities in less than a week. In all cases, our aim is to deliver high-quality projects within reasonable deadlines. Please do not hesitate to contact us without obligation for an approximation of your requirements.
Can you provide a cost estimate for my specific project?
Estimating the cost of a project depends on a number of factors, such as project complexity, required functionality and delivery times. For services such as IT problem solving, a fixed hourly rate may apply. Whatever the nature of your project, we are committed to providing you with a detailed cost estimate before any commitment is made.
What kind of support do you offer once the project is finished?
Once the project has been finalized, we remain at your disposal for 3 months to ensure the smooth running of your solution. We are committed to answering your questions, resolving any problems and providing all the support you need to ensure the long-term success of your project. Once this period has elapsed, if you wish to extend our collaboration, you can choose between being invoiced at an hourly rate or receiving a new customized offer.
Is there a dedicated point of contact for questions and concerns throughout the project?
Yes, Marie will be available on the network of your choice to ensure quick and easy communication with you. We'll also give you the link to an online organizing platform where you can follow our progress and give us feedback in real time or whenever you get the chance!
